Later this month, Vermont Resident Service Coordinators will publish the VRSC Resident Service Coordinators Guide for Vermont.
The new guide will have something to offer new resident service coordinators, as well as those with more experience, including tips for documenting information about interactions, requests for assistance, specific incidents, or the refusal for a type of service. The guide lays out tips for creating documentation that is relevant to meeting the residents' needs without violating their privacy.
It also discusses the special role often required for mediation between residents or between residents and the property management company. The pros and cons of resident organizations are discussed, including HUD requirements.
The guide was funded through a grant received from the Vermont Department of Disabilities, Aging and Independent Living and coordinated by Jen Hunter, VRSC President and Resident Services Specialist at Cathedral Square.
For more information about VRSC and a copy of the new guide when it's published, visit the VRSC Web site.