Homeowners

Do you currently have a VHFA loan?  

All VHFA mortgages are serviced by one of the institutions listed below or by your original lender.  If you need assistance determining who to speak to regarding your loan, please contact us at 1-800-339-5866.  

VHFA 

If your loan is serviced by VHFA, and you send your payments to our payment processing box in Dallas, TX, read more about more about payment options or call 1-855-582-0226.

A small number of loans are serviced by VHFA staff in our Burlington office. If you believe your loan is serviced directly by VHFA in Burlington, VT, please contact us at 1-800-339-5866

Bank or Credit Union

Your VHFA loan may be serviced by the bank or credit union that originated your loan. In this case, contact them for information and questions about your loan.

U.S. Bank

If you bought your home with a VHFA loan since January 2009, your mortgage is likely serviced by U.S. Bank National Association. If U.S. Bank services your mortgage, please contact them directly at 1-800-365-7772 or visit www.usbank.com/mortgage/.

Want to refinance your VHFA loan?

VHFA does not offer refinance options. If you want to refinance your mortgage, you will need to contact a lending organization that offers refinance opportunities. 

VHFA Privacy Notice

Our Privacy Notice describes VHFA’s practices for handling your personal information and the steps we take to protect it. Read our Privacy Notice here.