VHFA continues operations during COVID-19 outbreak

By: Mia Watson

In the midst of the unprecedented outbreak of COVID-19, VHFA is committed to continuing to provide excellent service to its partners while also safeguarding the health of its staff and of the community. To that end, as of this week, VHFA will be limiting the number of staff in our office. The majority of VHFA staff will be working from home. Our staff responses may be slightly delayed due to the change in conditions, and we appreciate your patience as we adjust.

[Update: VHFA's office is closed to the public as of 3/24/20. The majority of VHFA staff continue to work from home]

Visit our website to see the latest news on our response.

 Homeownership programs

VHFA Homeownership staff will continue to be readily available to support lending partners and provide information to potential homebuyers.  There will be no disruption to daily operations or web access. Vermonters preparing to buy a home with VHFA financing should continue to work with their participating lender, who can best advise them on navigating the approval process.

Development programs

VHFA continues to review housing tax credit and loan applications. Should the date or format of the March 30th Board Meeting change, we will personally contact applicants.

Rental housing programs

At this time, the agency has suspended physical inspections of properties and units until further notice. Property Managers should contact VHFA with questions regarding compliance and asset management practices during this time. Residents should continue to contact the organization responsible for property management with any questions or concerns. The U.S. Department of Housing and Urban Development (HUD) continues to provide guidance on best practices to property managers. We encourage you to visit hud.gov to stay updated. VHFA will contact property managers as we receive more information. 

During this time, we encourage you to reach out to VHFA staff members as you normally would with any questions about specific business issues. If you have general questions about the Agency’s response, please contact home@vhfa.org.

We continue to monitor this situation closely and will provide updates to our partners as changes occur.